Zapproved vs. Relativity
See why Zapproved is trusted by more Fortune 500 companies than any other ediscovery software for legal holds through review.
There is no limit to the number of ediscovery software solutions out there, however, not all of them are built with ease of use and in-house counsel in mind. Many ediscovery solutions are built for technology experts, and require lengthy training sessions and certifications. For corporate legal teams struggling to free up time and reduce the reliance on outside counsel, ZDiscovery is the answer.
Relativity, however, focuses heavily on review software that’s built to handle the most complex matters, which is why it’s preferred by big service providers and law firms with high volumes of dense litigation. While Relativity offers a legal hold solution, it is not the main focus for the company. The current legal hold offering is elementary, missing key components like custodian interviews, detailed reporting, and robust reminder notifications.
Unlike Relativity, ZDiscovery is preferred by enterprise companies of all sizes who have lots of holds to manage. The ZDiscovery platform is designed specifically for corporate legal teams so it is easy to use. Most users can get up to speed in ZDiscovery within an hour or so, compared to the multiple weeks of training and certification required for Relativity. For most matters that most corporate legal teams consider “routine” such as labor and employment, contract disputes, and records requests, ZDiscovery’s ease-of-use makes it a better option.
Choosing the Right Ediscovery Software
While both Zapproved and Relativity provide ediscovery software with functionality across the EDRM, the comparison is far from one-to-one. In comparing the two, start your research with a solid sense of your organization’s challenges and needs, then narrow down the best fit for your team.
Zapproved
Relativity
Comprehensive legal hold management plus the ability to preserve, collect, review, and produce data.
Quick Overview
Basic legal hold management and data preservation. Focused on review software to support large, complex litigation.
Legal hold management, routine litigation, internal investigations, early case assessment, subpoena response, data processing and culling, document review, third-party information requests.
Common Use Cases
Large, complex litigation matters, such as class-action lawsuits.
- Medium and large organizations with in-house legal teams
- Smaller companies with higher litigation volumes
- US-based companies or companies with established US operations
Best Fit for
- Law Firms
- Ediscovery service providers
- Corporations with mostly large and complex litigation matters
- International companies – Relativity operates in 15 countries
ZDiscovery is equipped with the enterprise features that are absolutely critical for building defensible processes, such as:
- Robust user and contact management
- Employee change tracking
- Configurable reporting
- Bulk actions
- Custodian interviews
- Automated IT action requests
- In-place preservations integrations
Defensible Preservations
Relativity’s defensible process includes:
- Legal hold tool that include automated reminders
- Custodian interviews
- Track custodian responses
- Pull hold reports
ZDiscovery helps in-house teams to handle more document review for routine matters, and reserve their outside spend on higher risk, highly complex matters. Outside counsel is able to use ZDiscovery to partner on review projects with in-house teams.
Review
Relativity’s review tool is designed to handle large and complex review projects. Outside counsel is able to use Relativity.
Annual subscription.
Priced according to litigation volume, giving you the flexibility to scale up or down as needed.
There are no additional support contract, no maintenance fees, and no surprises.
Pricing Model
Options:
- Pay as you go
- One year subscription
- Three year subscription
- Variable data tiers available
ZDiscovery’s modern, intuitive design helps reduce training time, increase efficiency, and empowers the entire team to use the software, regardless of technical acumen.
Ease of Use
Relativity’s review software offers robust capabilities, but takes considerable time and personnel resources to learn.
Zapproved’s customer support – from the initial onboarding to ongoing help – is frequently recognized as the best in the business.
Customers also have access to a wide ediscovery community through events like PREX, the Hero Awards, and regional User Groups.
Support
Relativity offers online video tutorials, self-help articles, online forums, and technical support on its website.
Why Zapproved is the #1 Ediscovery Software Choice for In-House Legal Teams
Full Ediscovery Functionality
ZDiscovery is trusted by more Fortune 500 companies than any other ediscovery software. Zapproved’s powerful legal hold management platform helps corporate legal teams save time, improve compliance, and defensibly reduce risk.
Designed to be flexible, ZDiscovery creates a seamless way to support the full lifecycle of a matter by giving you more control over data preservation, collection, and review projects to dramatically reduce spend on outside counsel.
Ease of Use
ZDiscovery is consistently ranked #1 for the easiest in-house ediscovery software to use on G2 Crowd.
Unrivaled Support
Our industry-recognized Customer Success teams offer the expertise, education, and resources that keep our customers ridiculously successful.
As soon as you come onboard with Zapproved your Implementation Project Manager expertly guides your organization through the onboarding process, including:
- Best practice recommendations
- Technical advice for integrations
- A customized implementation project plan
- Weekly progress check-ins
Expert Implementations and Migrations
Zapproved brings over a decade of experience to corporate customer implementations, legacy data migrations, and onboarding to ensure a seamless process that gets you up and running quickly.
